Product
What implementation actually involves.
Timelines vary with organisational size and requirements. What does not vary is the sequence.
Implementation stages
Discovery
Current systems, processes, data and the outcomes you are targeting.
Design
Configuration decisions, role model, workflows and integration scope.
Build
Configuration, integrations and data migration.
Validate
User acceptance testing with your own operational data.
Enable
Role-based training for each user group.
Go live
Cutover, hypercare and handover to steady-state support.
What we need from you
Implementation moves at the speed of decisions and data. The two things that most affect timeline are how quickly configuration decisions can be signed off, and the state of the data you are migrating. We plan both in discovery rather than discovering them in build.
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